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FAQ

What is wall stickers?

Wallstickers are self-adhesive stickers made of a very thin high-tech vinyl foil. Stickers are waterproof and UV stable, suitable for all weather conditions. It only takes minutes to apply to a surface and it can be just as easily and quickly removed .

On which surfaces can I use Stickers?

You can apply stickers to almost any surface. You’ll get the best results if you apply our stickers to plain smooth surfaces – but they can be applied without problems to surfaces such as painted wallpaper, windows, tiles, doors, plaster, mirrors, tables, chairs, refrigerators, textiles, paper, canvas and the like. Your imagination is the limit!

Contact us if you are still in doubt whether stickers will work for you.

Can I use a wallsticker again and again?

No. As soon as you have applied a wallsticker once, it cannot be reused.

Is it possible to customize a design (e.g. get it in another size)?
Yes you sure can. Just write to us and let us know which design you want and what size/color you want it in and we will get back to you.
Can stickers tolerate application on potential heat sources such as radiators, ovens, fireplaces etc?
You should in most cases not apply stickers to a heat source which is in use. Stickers are made from a plastic material that doesn’t tolerate high temperatures. However, as a rule of thumb, if you can comfortably place the palm on your hand on the chosen surface without getting too uncomfortable – then it should be OK to apply our stickers
Can I get you to send the sticker I want as a gift to another address than my own?
Yes. We can send your sticker to a different address than the billing address. This option will become available to you when you enter your payment and other information during checkout.
How will I receive my stickers?
You will receive your sticker in a poster tube. We will send your sticker internationally using either an accredited courier services. Usually we ship out your sticker the very next day at the latest.
Shipping
We ship all orders using an accredited courier service. To see the exact shipping costs for your order, add all the products you wish to purchase from your shopping cart - then select your country from the dropdown list. the system will then show the correct shipping amount in your local currency automatically.
What payment options do I have?
You can pay in our shop using Visa, Visa Electron, Maestro and MasterCard or or through bank. When you want to pay through the bank, need to ask us for SWIFT payment form.
How do I use my credit card in the payment form?
1: Card number – Your card number consists of 16 digits on the front of your credit card. 2: Expiration date – Your expiration date consists of a 2 digit month and 2 digit year. Some cards may display the exact date ex. 02.27.2011 – In this case you only enter the month and year digits: 02 and 11. 3: Security code – The security code is a 3 digit number on the back of your card for additional security. It is usually the last 3 digits of the number you see directly above the signature field on your card.
Returns and refunds
Unfortunately you can not return sticker or your money back. As soon as you receive your purchase you agree to our terms and conditions and automatically reject your rights to return the money and goods.
I haven’t received an order confirmation per email?
You most likely entered your email address incorrectly in the order form or the email we sent you ended up in your SPAM folder by accident. Not to worry however: If you saw the order complete message when you place your order then you can be sure that we have received it and are processing it. If you want to make sure your order got through OK, you can always contact us using our contact form.
Can I order stickers if I do not live in UK?
Of course! All stickers can be payed in 3 ways: VISA / Master cards, payment of our foreign currency account. Just to add the product to cart and then click on "Finish buying" Then you get the form that you should fill your real data, selecting the state is crucial. Clearly will be displayed price of postage, the cost of stickers and required to pay a total of ordered stickers.