Our contact details:
65 Turpin House,
Making A Purchase
Making a purchase could not be easier. Just browse our store, find a product you like and add any custom
options e.g choose colour / sticker direction and size. Then add the item/s that you wish to buy into the
shopping cart. After you have finished your selection, click on ' add to cart ' and you will be asked for a
few details that we need to be able to complete the order.
Monitor colours can vary therefore the sticker colours shown on screen are only a representation of the actual
We accept Visa, Electron, Mastercard, Maestro, American Express etc. taken via PAYPAL.
Our customer can use wichever brand of debit or credit card you already have.
Shipping and Handling
Our delivery schedule for the UK is 2-5 working days from placement of our order and up to 7-10 days
for the rest of the world. If you need your stickers for a particular date please do contact us first before
placing your order. We post wall stickers on every working day.
Lost or Items that have not arrived
At wallstickers4u.co.uk we operate a 21 working day policy for the UK and a 30 working day policy internationally
before we can either send out the goods again or refund you any monies. If your goods do not arrive once these
timescales have been breached then we'll gladly refund you the full amount or repeat your order.
The total cost of your order is the price of the goods and delivery charges.
Payment can be made by most major credit or debit cards in accordance with the payment methods section.
You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to
validation checks and authorization by the card issuer. If the issuer of your card refuses to authorize payment
we will not accept your order and we will not be liable for any delay or non-delivery and we are not obliged to
inform you of the reason for the refusal.
We are not responsible for your card issuer or bank charging you as a result of our processing of your
credit/debit card payment in accordance with your order. All credit card processing will be carried out using
strong 256-bit encryption for maximum protection. They are only decrypted after they reach our computer.
They are not held in clear text on any web site.
All prices are in GBP and inclusive of VAT
As all our products are custom made, i.e. cut to order any items returned will incur a 25% restocking fee per
item unless they are faulty. If your order is faulty or damaged in transit in any way we'll gladly refund you the
full amount that you paid. We must be notified of the fault within 7 days from receipt of your goods.
We must ask that the faulty goods are returned to us, we will compensate you the postage for sending the faulty
or damaged goods back to us. If on the other hand you receive the goods and you just want your money back
this is not a problem, just return the goods back to us in the original condition and we'll refund you, this must
also be carried out within 7 days from receipt. We strictly abide by the Distance Selling Regulations to which you,
the buyer, have full rights. With every order we put a return address on the packaging for your convenience.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at
We cannot refund or replace - Wall stickers that have been damaged by you for any reason once received.
This means wall stickers that have been installed in error. You need the stickers sent back to us in a saleable
condition in order for us to refund or replace.
Whilst we use industry recognised removable material, Wallstickers4u do not accept liability for damage caused to the application surface.
Wallstickers4u does not disclose buyers' information to third parties other than when order details are processed
as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.
The Seller warrants that the goods will at the time of dispatch correspond to the description given by the Seller,
except where the Buyer is dealing as a Consumer. All other warranties, conditions, or terms relating to fitness
for purpose, merchantability or condition of the Goods, whether implied by Statute, common law or otherwise
are excluded, and the Buyer is satisfied as to the suitability of the Goods for the Buyer’s purpose.
Changes to terms and conditions
The Seller shall be entitled to alter these Terms and Conditions at any time but this right shall not affect the
existing Terms and Conditions accepted by the Buyer upon making a purchase.
Rights of seller
The Seller reserves the right to periodically update prices on the Website, which cannot be guaranteed for any
period of time. The Seller shall make every effort to ensure prices are correct at the point at which the Buyer
places an order. The Seller reserves the right to withdraw any goods from the Website at any time.
The Seller shall not be liable to anyone for withdrawing any Goods from the Website or for refusing to
process an order.
All of the images, texts and coding are strictly property of their respectful owners. If you are a company or
owner of any trademarks or logos that appear on www.wallstickers4u.co.uk and do not wish your l
ogo/trademark or product to be displayed then please email or write to us and it will be removed instantly.
We do protect our data and take infringement very seriously and aim to always prosecute if our work is stolen.
We take regular back-ups of the site and these back-ups are then stored by our legal representatives should
a case of data theft occur.
From time to time this website may also include links to other websites. These links are provided for your
convenience to provide further information. They do not signify that we endorse the website(s).
We have no responsibility for the content of the linked website(s).
All Rights Reserved. All prices GBP.